I'm getting a copyright or monetization claim on Storyblocks content I'm using in my video

This can occur when YouTube's (or another site's) automated routines incorrectly determine that a Storyblocks music clip is the same as another clip (music clips are often similar when using the same instruments and loops from the same music software). 

  • If you uploaded your video to YouTube using version 2.4.3 or later of LumaFusion, please wait 30 minutes. In most cases copyright claims will be resolved automatically (when you upload a movie to YouTube we send a notification to Storyblocks to watch your channel for any copyright claims)
  • If the claim isn't resolved automatically, we have included a new method within LumaFusion to directly dispute the claim through Storyblocks:
    • In your project, select the clip that is causing the copyright claim.
    • Tap on the Info button below the preview, then tap on the ... button at the right of the small info window to expand it.
    • In the Info window, scroll up until you see the SB-ID with the message (Tap to dispute copyright claim).
    • Fill in the information requested: Your name, the URL of the video that received the copyright claim, your email address, and the Claimant name (this is found in the copyright claim email that you receive). When you start to type the claimant name you should see a list to choose it from, just tap on the correct claimant.
    • Tap Submit.
    • It can take up to 72 hours for the claim to be resolved in this case.

If you have any problems with the steps above, or the claim is not resolved, please contact us at support@luma-touch.com, providing the following information:

1. Link to your video on YouTube (or other site)

2. The name of of the claimant (this is usually in the notice you receive)

3. The exact name of the clip from Storyblocks, or the SB-ID (this is shown in the Info panel in LumaFusion - select the clip in the timeline, open the Clip Toolbox, and tap on Info)

We will work with Storyblocks to get the claim removed.

For more information on why these claims occur, here is an article from Storyblocks: https://www.google.com/amp/s/blog.storyblocks.com/storyblocks-features/youtube-content-id-claims-stock-audio/amp/

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