I'm not seeing any media files (only folders) when I try to import media from Cloud Storage
It's likely that you've selected the Import Project button from the Project Manager, which will only show project archive (spryZip) files for import (see photo).
Instead, close the Project Manager, tap on the ... button above the Library then tap on Import Media.
If you still don't see your media, try tapping the Sign Out button in the Import Media popup, then try importing media again and signing in to your cloud storage account.
If this doesn't resolve your issue, please contact us at email@example.com