How do I get a refund for the open beta version of LumaFusion on Android and Chrome OS

If you purchased the app through the Google Play Store:

Please click on the link below to see if you qualify for getting a refund through the Google Play Store:

https://support.google.com/googleplay/answer/2479637?hl=en

If you are unsatisfied with the Open Beta version of LumaFusion and are unable to get a refund through the Play Store please contact LumaTouch within 30 days of purchase by contacting the developers at support@luma-touch.com

Alternatively,

If you purchased the app through the Samsung Galaxy Store:

Lumatouch is prohibited from providing refunds directly to customers that purchased through the Galaxy Store.  

Galaxy Store refund process

Galaxy Store products are digital content. There must be an acceptable reason for requesting a refund.

Usually, an app or in-app item purchase cannot be cancelled or refunded once the download begins. If the content you purchased is different from what has been indicated or advertised or if it is implemented in a different way than what was specified in the terms and conditions, you may cancel the sale within 30 days of the date of purchase.

Step 1. Log in to Galaxy Store and tap the “Menu” icon from the main screen.

Step 2. Tap the settings icon located at the top right of the Galaxy Store menu.

Step 3. Tap “About Galaxy Store.”

Step 4. Tap “Terms and Conditions.”

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