What should I do if I encounter an export error/crash? (iOS)

If you experience an export error or crash in LumaFusion, we suggest the following:

  1. Force close LumaFusion, then restart your device and try exporting again.
  2. Ensure that your device is updated to the latest versions of LumaFusion and operating system. Please note that iOS/macOS 26 is required to access the latest version of LumaFusion.
  3. Select a different export destination. For example, if the error occurs when exporting to Photos, try using Share & AirDrop.
  4. Confirm that your device has sufficient available local storage. This FAQ provides some tips for clearing and managing your device's storage.
  5. Optimize and Consolidate your project, which can sometimes resolve media-related issues. For instructions, please see the reference guide page here.
  6. If your project has media with speed adjustments, navigate to Help and Settings>Help and turn off Use Audio Pre-rendering, then try exporting again. If the error continues, navigate back to the Help tab and turn on Alternate Speed Ramp Timing, then export.

If export issues are still present, please reach out to us using the Email Support contact form and include the following information:

  • Version no. of LumaFusion
  • Version no. of operating system
  • Model of device
  • Screenshot of export error (if applicable)

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